Terms of Service

1. Acceptance of Terms

By accessing or using the ForensicBIM platform ("Service"), provided by ForensicBIM ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of the Service

ForensicBIM offers automated Building Information Modeling (BIM) auditing, Industry Foundation Classes (IFC) schema validation, quantitative element extraction, and monetary value estimation. Our tools help architects, engineers, developers, and investors benchmark and evaluate digital building models.

3. User Responsibilities & Model Ownership

When using our Service, you agree and warrant that:

• You possess all necessary rights, licenses, and authorizations to upload and process the IFC files and architectural models you submit.
• You will not upload malicious files, corrupted data, or content that infringes upon third-party intellectual property or privacy rights.
• You maintain sole responsibility for safeguarding your account access credentials.

Your Intellectual Property: You retain full ownership of and all intellectual property rights to the IFC models and project files you upload. ForensicBIM claims no proprietary interest in your designs.

4. Data Storage Locations, Processing & Deletion

Storage at Rest: The data from ForensicBIM are all stored on the location you select (Google Cloud Storage regions across Europe, United States, United Kingdom, Singapore, Hong Kong, Australia, Japan, or South America). After storing you can delete, but you cannot change the location of the storage after or during processing.

Processing Location: When you select a region, both storage and processing are conducted in that region. Model metric extraction, analytical calculations, and 3D preview generation are performed within your selected region. Processing is done there, and absolutely no data is stored anywhere outside ForensicBIM.

External Dependencies: Automated schema compliance testing utilizes validate.buildingsmart.org (buildingSMART International) as an essential, unchangeable external dependency. Data sent to buildingSMART is automatically deleted after 120 days.

Permanent Deletion: When you delete, all data from your analysis and your IFC are permanently removed. There is no way for an admin or anyone to recover your data.

5. Valuation & Analysis Disclaimer

The Service and all analytical outputs are provided on an "as is" and "as available" basis. Users must exercise their own independent professional judgment before entering into financial, contractual, or construction commitments based on analysis generated through the platform.

6. Acceptable Use & Service Limits

You agree not to:

• Attempt to reverse-engineer, decompile, or compromise the security of the ForensicBIM infrastructure.
• Abuse the API endpoints or dropzone with automated bots or excessive requests exceeding standard fair-use quotas.
• Use the Service for unauthorized benchmarking or to develop a competing commercial service.

7. Subscriptions, Billing & 14-Day Money-Back Guarantee

Paid Subscriptions: ForensicBIM offers monthly and annual Pro subscriptions providing higher processing capacities, priority queues, and advanced data export options. Subscriptions are billed in advance on a recurring schedule processed securely via Stripe.

14-Day Money-Back Guarantee: We provide a 100% money-back guarantee on all initial Pro subscription purchases (both monthly and annual plans). If you are not completely satisfied with ForensicBIM Pro, you may request a full refund within fourteen (14) calendar days of your initial transaction date.

How to Request a Refund: To request a refund under the 14-day money-back guarantee, contact our support team at support@forensicbim.business using the email address associated with your ForensicBIM account. Refunds are processed via Stripe back to your original payment method within 5–10 business days. Upon refund issuance, your account will immediately revert to the Free tier.

Subsequent Renewals & Cancellations: Automatic recurring renewals following the initial 14-day period are non-refundable. You may cancel your subscription at any time self-service via the Stripe Customer Portal accessible from your account settings or the pricing page. Cancellation prevents future billing cycles while maintaining Pro access until the conclusion of your paid period.

8. Limitation of Liability

To the maximum extent permitted by applicable law, ForensicBIM, its directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or project delay costs, arising from or in connection with your use of or inability to use the Service.

9. Termination & Modifications

We reserve the right to suspend or terminate accounts that violate these Terms or threaten system integrity. We may also modify or update these Terms periodically. Continued use of the platform after updates are published signifies acceptance of the revised Terms.

10. Contact & Inquiries

If you have questions concerning these Terms of Service or refund requests, please contact us at: